Term and Conditions
Welcome to the extremecommerce Term and Conditions page. Here you will find information about our business, legal notices and our terms and conditions. By using this website, you accept the terms and conditions contained within these pages. If you do not agree to be bound by these terms and conditions, we politely request that you cease use of the site immediately.
extremecommerce is owned and operated by Awan1stop LTD at the website address https://extremecommerce.company.site/
We are prodiving only services and not have any physical products.
Trading Address:
163 marton road, middlesbrough TS4 2EN
Registration Details:
Company state: UK
Contact Details:
General Email Address: muneebqayoom7765@gmail.com
Our business hours are 09:00 to 17:00 EST, Monday to Friday, excluding Bank Holidays.
We always aim to respond to customer emails within 1 working day.
Privacy Policy
We take our responsibility to respect and protect your personal data very seriously. Please view our Privacy Policy for full details.
Cookie Policy
We use cookies on our website to enhance your user experience and to assist us in improving our business and in turn our product and service offering to you.
Purchasing From Us
By using our website and purchasing from us, you declare that you are 18 years of age or over. If you are not 18 years of age or older, we must declare that we are unable to sell a product to you.
Our Quality Policy is available upon request.
Pricing
All pricing displayed on the site is in US $ and is inclusive of Value Added Tax (VAT) at the current rate. Prices exclusive of VAT are displayed in brackets beneath the VAT inclusive price for ease of use and calculation.
All payments taken when processing your payment will be in US $. It is likely that your card issuer will automatically calculate the exchange rate for the transaction and may charge you extra fees when processing an overseas transaction.
Refunds
Refunds will be processed in US $. If purchasing outside of the US or with a non US issued card, due to fluctuations in exchange rate, the amount that you are refunded may differ from that initially charged. You therefore may be refunded a higher or lower amount in your own currency than you initially paid for the item due to currency fluctuations, as the refund will be processed at a different time to that of the purchase.
We do not charge a currency or exchange rate fee. Any fees will be levied against you by your own card issuer.
Where we are unable to recover the service that you ordered from us from you within 30 days of being made aware of the fault
The price we will invoice you is the price you paid for the product originally, or the current retail price of the product on our website, whichever is greater.
No reduction in price will be made to the invoice to take into consideration any fault – as we are unable to verify the fault, our assumption is that the product is not faulty. As you are in possession of product(s) that you have not paid for, the business will invoice you for those goods and you accept and acknowledge the business’s right to recover this amount.
The price we will invoice you is the price you paid for the product originally, or the current retail price of the product on our website, whichever is greater.
No reduction in price will be made to the invoice to take into consideration any fault, packaging problem, damage etc. As you are in possession of product(s) that you have not paid for, the business will invoice you for those goods and you accept and acknowledge the business’s right to recover this amount.
Ordering From Us
When you place an order with extremecommerce online by using the website and completing checkout on the site, we will send you an order acknowledgement by email to the email address that you have supplied in the checkout process. This email details the products that you have ordered from us and the price for each product. Attached to this email is an invoice in PDF format that can be printed off and retained for your records. We politely request that you check the confirmation email that is sent to you as we will dispatch the goods contained within your order and detailed in that email, that you have ordered (and are contained in the email), as soon as we can. Please inform us immediately if the goods do not match those that you intended to order. Our process is automatic and we do not manually check the items that are ordered. If a mistake has been made at the checkout, either with an incorrect item or incorrect multiple/quantity, it is highly likely that you have added this to your basket in error or multiple times.
We accept an order when we can provide the services to you. The point of dispatch is when the sales contract is made even if your payment has been processed immediately.
extremecommerce reserve the right to cancel an order for any of the following reasons:
If authorisation of your payment fails or is unavailable.
If you do not meet any of the age (minimum age requirements may apply on certain products) or eligibility requirements set out on the AWAN1stop LTD website including within these terms and conditions.
For any other reason that we deem necessary and/or appropriate in the circumstances.
Images displayed on our website are, as far as possible, a fair and accurate representation of the products that we retail. Please note that the precise colour of or pattern on a product that we supply may differ slightly from that displayed on our website. This may be due to factors that include manufacturing variations and/or the image colour settings of the device you are viewing the website on.
Cancellation of Orders Prior To 13th June 2021
Consumer (Non Business)
In accordance with the UK Consumer Distance Selling Regulations, you will find your rights in relation to cancelling your order here.
We offer a 7 day period of cancellation. You may cancel your order within 7 days of receiving the services. The 7 days starts to run on the day after you receive the order.
You must inform us of your cancellation by email or letter. Informing us of your order cancellation by telephone is not sufficient. If informing us by letter, the cancellation is effective on the date of posting. If informing us by email, cancellation is deemed to have been conveyed when the email is sent. We may ask that you keep a receipt of postage of your cancellation notice or a confirmation of sending a cancellation email.
If goods are made specifically for you as a customer, personalised or made to your specifications or fit, We will not accept cancellation of your order.
If you cancel your order, as a consumer you are under a duty under the DSRs to retain and take reasonable care of the goods throughout the cancellation period.
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 in force from 13th June 2014 onwards By using this website and/or committing to a purchase on this website, or with us, you are agreeing that the terms and conditions of the sale are being presented to you in a form other than in paper form, and you agree that these terms and conditions are to be presented to you in this electronic form.
You also agree and accept that the model cancellation form has been provided and can be accessed by using the link below.
Consumers are legally entitled to a cooling off period (the time you take to cancel your contract) of 14 days.
An exception to this contract conclusion occurs where personalised goods or customised goods are ordered. In this case, the customisation or personalisation will be confirmed prior to manufacture. At the point that the manufacture of such goods is initiated, the contract will be concluded.
The calculation of the 14 days includes all days (working or otherwise) from Monday to Friday.
Exercising your Right To Cancel
You must inform us of your wish to cancel by using a clear statement. You are able to convey your wish to cancel to us by using the following methods; send an email to muneebqayoom7765@gmail.com
send a letter to us.
You can use the model cancellation form below to inform us of your wish to cancel. Simply click on the "Cancellation Form" link below and this will open up a PDF document that you can complete and send back to us by fax, post or scanned and emailed.
Cancellation Form
Losing Your Right To Cancel
You will lose your right to cancel where you fail to cancel the contract within the appropriate timescale as stated above, or where you fail to return the goods within the appropriate timescale following legitimate cancellation.
Returning Your Goods
Once you have exercised your right to cancel, you are under a duty to stop using our products:
You must not delay in returning your goods to us. In any event, you must send the goods back not later than 14 days after the day on which you inform us of your wish to cancel.
Refunds
We will refund you without undue delay, but in any case no later than the end of 14 days after the day on which we received the goods back. If you supply us with evidence of having sent the goods back before we have received them, then we will refund you within 14 days from the day after the day on which we receive that evidence.
We will refund you any amount to be refunded onto the card or by the payment method that you used to place the order, unless expressly agreed otherwise.
Our Right To Compensation For Diminished Value of Goods
Please note that we have a right to recover an amount from you for a loss of value of the goods as a result of handling goods beyond what is necessary to establish the nature, characteristics and functioning of the goods.
This compensation will be deducted from the amount that you initially paid for the goods. If this is not possible, this amount of compensation must be paid by you to us.
Exceptions to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
If goods are made specifically for you as a customer, personalised or made to your specifications or fit, We will not accept your request to exchange or to cancel your order.
Returns Authorisation
When informing us of your wish to return an item, it is advisable to obtain a returns authorisation number from us. Any goods that are returned without a returns authorisation number may take longer to process. This may delay the refund or exchange of the product. Please include your returns authorisation number on a small note or correspondence within the package of the returned item along with your address and a contact telephone number. Please also include the reason for returning the goods.
Refund
We will not refund any cost of returning the goods to us. The cost of returning the goods will not be refunded. You must pay for all postage and packaging costs when returning goods to us.
If you fail to return the goods, or attempt to charge the cost of returning the goods to us, we will charge you the direct cost to us of the return of goods, even if we have already processed a refund for any reason. We will not charge you an administration charge.
If you cancel an order for any reason, you must return the goods to us. You must return the goods as soon as possible. If you do not return the goods within 14 days from the day of your cancellation, we will arrange for collection of the goods, and will charge you for the cost of this collection. If you do not make the goods available for collection within 30 days of your cancellation, or do not return the goods within 30 days of cancellation, you will be deemed to have repurchased the item. You will then fall outside of the our returns policy and will be unable to return the goods. In this respect, a new sales contract will be deemed to have been created and you will be charged for the goods purchased at the price that you initially purchased the goods at (if a refund has been processed) or not refunded if a refund has not been processed. We reserve the right to charge you the carriage costs of returning the item back to you..
Complaints
all processes and procedures exist to ensure complete customer satisfaction. We always strive to ensure that everything runs smoothly with your order. However, if you feel that we have let you down and you would like to complain about an element of our service, a product, or anything that you feel has not met with your expectations, please click on this link to see our complaints procedure.
Our Legal Duty
We are under a legal duty to supply goods that are in conformity with the contract.
Payment
We will take payment upon receipt of your order from your credit or debit card. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.
Payment will be taken by credit or debit card, or by Paypal, at the time of ordering. We accept the following methods of payment: Visa, Visa Debit, Delta, Visa Electron, Mastercard, Maestro, Solo.
When you add a payment method to your account, you will be asked to provide customary billing information such as name and billing address to or its third-party payment processor(s). You must provide accurate, current, and complete information when adding a payment method. It is your obligation to keep your payment method(s) up-to-date at all times.
When you add a payment method during checkout, you will be asked if you would like to store your payment method in your account for future transactions. If you are logged into the website, checking the box associated with this request will automatically save that payment method to your account so it can be used for future transactions.
You authorise to store your payment method information and charge your payment method as outlined in these payments terms. If your payment method’s account information changes (e.g. card number, account number, expiration date) as a result of re-issuance or otherwise, we may acquire that information from our financial services partner(s) or your bank and update your payment method on file in your account.
You are solely responsible for the accuracy and completeness of your payment method information. Healthandcare.co.uk is not responsible for any loss suffered by you as a result of incorrect payment method information provided by you.
Delivery
As our products are all digital services. so we will deliver you over skype, email or what communication method you have used.
Please note that over 90% of orders are delivered the next day.
Security of Payment
Our payment pages use 256-bit encryption enabled technology supplied to us by Thawte and ensures that information is kept private.
Service Access
While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period, and we will not be liable if you cannot reach our sales, customer care or information team by telephone or email.
Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance, repair or for any reasons that may be outside the control of any agent and/or representative.
Overseas Access
All content on the website is intended to meet United Kingdom guidelines. We cannot and will not promise that materials available and viewable on our website outside of the United Kingdom, or available to purchase outside of the United Kingdom, are appropriate within a territory outside of the United Kingdom. You are prohibited from accessing this website where viewing information or obtaining such products is illegal or unlawful.
If you do choose to access information, images and content on this website, you do so at your own risk and you are fully responsible for your compliance with local laws and regulations.
General
You may not assign, sub-licence or otherwise transfer any of your rights under these Terms.
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions. These remaining provisions shall continue to have full force and effect.
Only parties to these terms and conditions may seek to enforce them. Nothing in these terms and conditions is intended as granting persons who are not parties to these terms and/or contractual provisions, any rights under the Contracts (Rights of Third Parties) Act 1999.
Google Checkout
Any details that we capture with reference to physical or email addresses will not be sold or rented to other businesses. Google Checkout buyers can remove their physical addresses from our direct marketing mailing list at any time. We will remove these details from our marketing within 90 days of receiving the request either by telephone or by emailing muneebqayoom7765@gmail.com
and placing "Google Checkout Details Removal" in the subject line of the email.
Payment from Overseas
Please note that your card payment will be processed in GBP Sterling and your receipt will show GBP Sterling prices. If your card is held in a different currency, your card issuer will charge you the currency exchange rate applicable that day. The exact exchange rate at the time of ordering should be displayed on your bank statement.
Refunds to Overseas Cards
Please note that any refund will be made in GBP Sterling (our trading currency) and your card issuer will refund you using the Exchange Rate that is in use for that day and this could be different to the original rate that you were charged when making your payment. Your card issuer may also levy a currency conversion charge and/or a transaction fee, and this may not be reversed in the event of any refund or order cancellation. This means that your refund could be slightly more or less than you have originally paid and we cannot and will not be held responsible nor accountable for this difference.
All pricing displayed on the site is in UK Pounds Sterling (£) and is inclusive of Value Added Tax (VAT) at the current rate. Prices exclusive of VAT are displayed in brackets beneath the VAT inclusive price for ease of use and calculation.
All payments taken when processing your payment will be in UK Pounds Sterling (£). It is likely that your card issuer will automatically calculate the exchange rate for the transaction and may charge you extra fees when processing an overseas transaction.
Please note that UK Pounds Sterling (£) is a different currency to the Euro (€) and to the US Dollar ($). The UK Pounds Sterling (£) has a different exchange rate to the Euro (€) and the US Dollar ($).
Discounts And Special Offers
Where you have purchased an item or items under a special offer (eg Save 10% when you purchase 2 or more of this product), the discount will be applied to the basket at the checkout procedure, and will be applicable where you purchase and keep the products that enable you to qualify for the discount.
If you return a product to us for a refund that was part of the discount or special offer, but retain other qualifying products, we will refund the amount of the item that you have returned minus the amount that you saved by qualifying for the discount on the product.
For clarity, here is a worked example. If you purchase two items for £30 each, qualifying you for a discount of 10% when you order two or more of these products, a £6 discount will be applied at the checkout (total order value of £60, 10% of which is a £6 saving). You will therefore pay £54. If you were to return one of those items for a refund, we will refund you £24 as you will now no longer qualify for the discount as you have returned one of the products for a refund. In effect, you have purchased and retained only one product, of which the normal buy price is £30. We will refund £24 to you (£54 initial purchase price minus the £30 cost of purchasing a single product, that you have retained). You will therefore be refunded the amount that corresponds with only purchasing one product and therefore not qualifying for the discount.
Negotiation Towards A Sale
For the purposes of using our site, when you place a product or service in your basket and begin the checkout process by filling in your email address, this is considered to be a negotiation towards a sale, and you are permitting US to collect this information and use this email address to send you a reminder email about your abandoned purchase if you do not complete the transaction, and marketing emails about our products and services.
All emails can be unsubscribed from by using the unsubscribe links on the emails that you receive, and/or unsubscribing by logging into your account and opting out of future communications from us. Alternatively you can email us at muneebqayoom7765@gmail.com
with the subject line "Unsubscribe".
We consider email addresses collected at this stage to be input by the owner of the email address. We take this information bona fide in good faith. If you are not the owner of the email address that you have entered, please do not input the email address into the email address field.
Business To Business Transactions
This is an exclusion clause:
We limits its liability in business to business transactions wholly and entirely as the law permits, including the limitation of liability for loss of profits and for any indirect or consequential losses that may be incurred by the purchaser other than US.